Send your resume and cover letter to
Able to control large amounts incoming calls
Provide pricing and delivery information
Obtain and evaluate all relevant information to handle product and service inquiries
Process orders, forms, applications and requests.
Record details of inquiries, comments and complaints
Record details of actions taken
Provide feedback on the efficiency of the customer service process
Follow up on customer interactions
Deal directly with customers either by telephone, electronically or face to face
Handle and resolve customer complaints
Fluency in spoken and written in local language, Mandarin and proficiency in English
Experience in Microsoft Office,
Strong relationship building skills.
At least 1 years of working experience in the related field is required for this position.
Fun, friendly, and pet lovers.
Strong problem-solving skills.
Ability to multi-task, prioritize and manage time effectively
Familiarity with CRM systems and practices
What We Offer
Competitive compensation commensurate with experience.
An opportunity to work with some of the best entrepreneurs in the world.
Insight into all relevant aspects of founding a company, and the opportunity to build up an impactful, international network.
A dynamic and highly motivated team with flat hierarchies.
Great working atmosphere in an international environment.
Challenging and diversified tasks with direct responsibility.